Spent 3 minutes on the phone with Apple support this morning explaining the problems I am having with this MacBook. The Apple tech support staff have always been very helpful and this one said it was time to pack it in and ship it back for a replacement. he asked for my contact information and said he would be shipping out a box that I was to ship the MacBook back in. Soon after, I received another call saying there were problems with shipping a box over the border and that I should once again drop the MacBook off at the authorized dealer.