BrokenMacBook.com - The true story of a bad Apple...

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Submitted by cowabunga on Fri, 2009-01-02 00:18.

Bad Apple - based on a true story
http://www.youtube.com/watch?v=nIGElQg4KuY

Out of the box this MBP's case was ill-fitted, power button and clicker bar crookedly recessed, screen issues, internal issues (airport card, video card, etc.), track pad, sprung latch, and then the fun stuff began...and continues, with random shutdowns only a small part of the fun I've had with my MBP! And the iPod, yes, then the iPod. Buy new, get junk, send in, get refurbished junk back plagued with even more problems, like a screen that looks like an oil slick, just to name one.

My first Apple was a MacPlus; now decades later and many Macs later - it seems Apple products may be rotting. They are shipping junk plagued with problems. Their AppleCare techs - wow, where do I begin. Have you ever called in to get help from the AppleCare you pay for, then wonder why the tech is giving you PC/Windows instructions and you have to explain the difference!? Paying for AppleCare? Guess who may be answering that tech call disguised as a real AppleCare tech?

Or this big problem: Do other people's very accessible hard drives mount on your MBP right after a high level Apple tech claims he needs certain information from your system to help him see what is causing the problem. Then all of a sudden your computer is also able to access other hard drives near you (Mac's, PC's, laptops, and desktops). Then when you call to alert them, they tell you it is "not possible to access other's hard drives even if an icon shows up on your desktop", then when you prove to them that this is indeed so, they "accidently" lock you out of your computer?*

Oops, they were sorry, but wanted to know if all my saved correspondences with previous techs and issues, etc., was on my now locked-out hard drive. "Yes", I informed then. They said that I would have to do a clean install, again and all my data would probably be lost and everything would have to be reinstalled, again. (Then they will then remind you that they are not responsible for your lost data or down time - lots and lots and lots of down time due to their junky products, their inept AppleDON'TCare techs and even Mr. Jobs.)

*Note: I keep lots of notes, screen captures, videos, snapshots, etc., you know, quality assurance, training purposes and all that, in case the problem arises again, which sadly seems to be a given these days with Apple junk.

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